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Please read our Frequently Asked Questions as most questions will be answered here. If not then please contact our online customer service or email rephot@outlook.com

We are Open

04:00PM - 02:30AM Sun-Fri PST

02:30AM - 10:30AM Mon-Sat GMT

 

Why are your shoes so cheap? Do you really have these kicks in Stock?

Yes - all of our shoes are guaranteed real, 100% Authentic, Dead-stock shoes. If you're not 100% Happy with your shoes, no sale is ever final, email or call us about an exchange! We are one of the top sellers of Authentic Kicks Online!

After you place your order, please watch your email closely, your shoes maybe out of stock and we will contact you for a new choice or new size which we do have in stock.

We start to process your order right away after you check out and purchase the shoes, so please be sure you are sure about the shoes, size, and the delivery time for the shoes.

What are my payment options?

You can use your credit card(Visa/Master or debit card) to pay online through Western Union, MoneyGram .ect Please check out payment page.

How much is shipping?

All products FREE delivery to most countries! Yes, we ship to APO/FPO Addresses!

How long will it take for my order to arrive?
Average delivery time is 5-10 business days (Mon-Fri). All Items are Shipped Express - but are coming from Overseas.

Do you accept returns?
Not Happy with the Shoes? Contact us, we can try to exchange them. All sales are final unless an error is made on our part. Please refer to our return policy for more details.

Are the items on your site Authentic?
All items on our site are 100% Authentic. If you have any questions about quality or problems once you receive the shoes - please call or email us. We are sure that you will be pleased with the items once you receive them.

I did not receive an order confirmation from you.
Please check your junk/spam email box, many Internet providers may mark our emails as spam. Please make sure you provide us with your correct email address and let us resend the order confirmation.

 

Is your site secure?
Yes, we protect our customer's sensitive data.

What If I Don't Receive My Order Within the Promised Time Period?

PLEASE EMAIL US! We are not here to rip anyone off. Our customers are our #1 PRIORITY. Items are usually shipped within 3 business days and don't usually take the full amount of time we promise. Also, keep in mind that your shipping may experience a slight delay during major holidays. If you have not received your item within 15 business days please make sure to send us an email so that we can resolve the issue immediately.

We are 100% Guaranteed Customer Satisfaction Company; you will definitely get what you paid for. We running this store for many years and our customers keep return for more. Our customers and our customer service are our #1 PRIORITY.